Whitlam Group Quality & Sustainability
We are proud to be IATF 16949:2016 & ISO 14001:2015 Registered, CSA Certified, and an UL (Underwriters Laboratories) Authorized Label Supplier.
Continuous Improvement Philosophy
Our continual improvement philosophy is committed to improving the quality of our products, services, cost, and productivity. The process of continual improvement is achieved by maintaining an atmosphere for knowledge, innovation, training, and team effort throughout our organization.
Corporate Quality and Environmental Policy:
Whitlam Group is dedicated to a total Quality and Environmental Management System that recognizes quality as “Conformance to Requirements” and is dedicated to “Protecting the Environment”. Our performance standard is zero defects and our goal is to achieve this standard at all levels of operation.
Corporate Quality and Environmental Objectives
- Enhance Customer Satisfaction by Meeting Customer Requirements.
- Enhance Customer Satisfaction by Maintaining a World Class Quality and Environmental Management System.
- To Provide Zero Defect Products and Services.
- To Train and Continually Educate Employees in the Quality Function.
- To Continually Improve our Products and Processes.
- The Prevention of Pollution
- The Reduction of Waste
- Commitment to Continuous Improvement
- Compliance to Applicable Legal and Other Requirements
WHITLAM GROUP’s success as a global business is based on reliability, innovation, dedication, and responsibility. We strive to uphold the ethical and business standards described herein and expect the same from our suppliers, service providers, and other partners.
This Code of Ethics illustrates the values according to which Whitlam Group operates globally. In addition, Whitlam Group expects all of its suppliers to conform to the policies defined below in their dealings with Whitlam Group, their own employees and suppliers, and third parties such as other companies, government officials, and individuals.
A. General Requirements
WHITLAM GROUP is committed to ethical conduct, full compliance with all applicable national laws and international treaties, and to respecting human rights in the spirit of internationally recognized standards.
B. Compliance with Laws and Rules of Society
WHITLAM GROUP is committed to full compliance with all applicable laws and regulations. These guidelines are not a substitute for, nor should they be considered to override local laws and regulations. They represent supplementary principles and standards of behavior of a non-legal character.
WHITLAM GROUP is committed to treating their employees in a fair and equal manner. We are committed to a policy of equal opportunity that prohibits discrimination of any type. Diversity is accepted and valued by Whitlam Group and the same is expected from our suppliers. We strongly believe non-discrimination is both an ethical standard and a fundamental human right. Whitlam Group will not tolerate discrimination, whether due to sex, age, religion, political opinion, national or ethnic origin, or any other such basis.
D. Child or Forced Labor
WHITLAM GROUP will not accept a child or forced labor under any circumstances or contract with suppliers or subcontractors using such labor.
E. The Working Environment
WHITLAM GROUP strongly believes all employees are entitled to a safe and healthy working environment and have the right to be free from violations of personal integrity. Whitlam Group maintains an adequate administrative policy on health and safety. Any type of harassment, regardless of the intent, whether direct or indirect, physical or verbal, is prohibited. Whitlam Group also expects its suppliers to ensure all its employees can work in a harassment-free environment.
WHITLAM GROUP seeks to preserve natural resources and protect the environment. Whitlam Group conducts its business operations in such a way as to avoid or minimize any adverse impact on the environment and continuously strives to improve its products and services with the environment in mind. Whitlam Group expects its suppliers to conform to the same principles.
G. Intellectual Property and Publicity
WHITLAM GROUP conforms to all applicable national laws and international treaties on intellectual property.
WHITLAM GROUP also expects its suppliers to comply with all applicable agreements on confidentiality or non-disclosure.
H. Improper payments or benefits
No direct or indirect payments or hospitalities such as excessive entertainment or gifts shall be made by Whitlam Group for the benefit of employees or any government representative or employee, labor union, or current or prospective customer or supplier for the purpose of improperly obtaining benefits of any kind, nor shall any supplier accept any improper benefit from any source.
I. Governmental Regulations
Whitlam Group has a process in place to assure that governmental and safety constraints on restricted toxic and hazardous substances are complied with, relative to the purchased products and the manufacturing process.
In accordance with the Dodd-Frank Conflict Minerals Disclosure Requirements, Whitlam Group complies with government regulations to not include conflict minerals in products that were extracted using illegal means. We also require that our Suppliers properly manage their operations to ensure that minerals originating from the Democratic Republic of Congo (DRC) and surrounding countries are not used as a raw material in their products.
(For further information, please go to http://www.nam.org/Issues/Trade/Conflict-Minerals.aspx).
We maintain Safety Data Sheets (SDS) conforming to the requirements under the Globally Harmonized System (GHS) and the U.S. OSHA Hazard Communication Standard.
HEALTH AND SAFETY POLICY: TO PROVIDE A HEALTHY & SAFE WORKPLACE FOR ALL
Our Policy includes the following objectives:
- Prevent accidents and cases of work-related ill-health.
- Manage health and safety risks in our workplace.
- Provide clear instructions and information, and adequate training, to ensure employees are competent to do their work.
- Provide personal protective equipment.
- Consult with our employees on matters affecting their health and safety.
- Provide and maintain safe plant and equipment.
- Ensure safe handling and use of substances.
- Maintain safe and healthy working conditions.
- Implement emergency procedures, including evacuation in case of fire or other significant incidents.