Q: How soon can you ship my order?
A: If items are in stock, they usually ship in 1-2 business days. Other items demand more attention and time. Turnaround times are dependent upon variables such as artwork complexity, types and sophistication of materials involved, and the processes required to output a quality label. Please contact our sales department (firstname.lastname@example.org) for an estimated delivery time on your labeling requirements.
Q: What shipping methods do you use?
A: FedEx, FedEx International, DHL, and UPS International to name a few. Other shipping methods are available by request. Please contact our sales department for more shipping options (email@example.com).
Q: Do you offer overnight shipping for rush orders? Is there an extra charge for rush orders?
A: Yes, we offer overnight shipping for rush orders. And yes, extra charges may apply; please contact your sales representative for information on extra charges that may be applied.
Q: Need help with a project?
A: Click here to "Get Started"
Q: Request a quote form
A: Click here for the request a quote form
Q: Do you offer volume discounts?
A: Yes, please call your sales representative for more information.
Q: Do you have a minimum purchase requirement per order?
A: Whitlam Group has a minimum purchase requirement of $150.00.
Q: What form of payment do you accept?
A: Credit cards, purchase orders, checks, money orders, and direct wire transfers.
Q: What are the "Basic Fundamentals of Labels"?
A: Click here to view our Learning Center.